FAQs

If a lost item has been found or handed in it will be passed to the reception desk where visitors can retrieve it. Items will only be held at reception for up to a month. 

There are lockers available to visitors for storing their personal belongings. The Experience Centre is not responsible for any stolen items stored in the lockers.

As part of the health protection measures for visitors, the lockers are disinfected after use. There is an available steamer that can be requested for disinfecting purposes at the Experience Centre. 

You can bring your non-electric skateboard, non-electric scooter or folding bike inside the Experience Centre but they must be stored in the lockers. The lockers have a limited capacity, so if they are full (or your item cannot fit in them) we will not be able to let you bring your item in.

Electric scooters and electric skateboards are not permitted in the Experience Centre. 

The Experience Centre is highly accessible for people who have special needs such as mobility difficulties or other disabilities. The facilities provide ramps lifts and wheelchair accessible restrooms located in the WC area. 

Service dogs for the visually and hearing impaired are permitted at the Experience Centre. 

Wheelchair accessible restrooms are located in the WC area. 

Yes, visitors are welcome to bring buggies for their children to the Experience Centre. 

We would like to thank you for your interest in working at the Experience Centre. Please note that the Experience Centre’s Management team does not keep a CVs database. Kindly submit your CV for the available jobs to our platform.