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FAQ

FAQs

The entrance at the Experience Park and the participation at the events are free of charge. 

Pets can enter all the outdoor areas of the Experience Park, except for the playground, the fountain and the fitness area. They should always be accompanied by their owner, who must keep them under direct and constant supervision and clean up after them. 

The Experience Park is easily accessible by public transport and by car or bike.

There are also car parking facilities available for the visitors.

Smoking is forbidden in all the Park’s closed spaces and facilities without exception and is also forbidden in the Forest Playground and the Fitness Area. At the areas that smoking is allowed, the use of ashtrays is obligatory. The same provisions apply to e-cigarettes, e-vapour devices and electronic tobacco heating devices. 

Taking photos, recordings or videos is allowed in all Park Spaces, as long as it is done for personal use only, and in a respectful way towards the visitors, building architecture and surroundings. It is not allowed in the Forest Playground, restrooms, baby care, and first aid areas. Where photos, recordings or videos are taken, they must comply with the data protection regulations. 

F&B points are located around the park and offer a wide variety of tasty meals and refreshments. 

Visitors can have free access to the park’s Wi-Fi network. 

There is a designated area for breastfeeding, as well as a baby changing room. Both are located at the WC area. 

If an item has been found or handed in it will be passed to the Info Desk and will be kept there for one month. 

Guide dogs and hearing dogs are welcome at the Experience Park.